Build a Clearer Model for Digital Investment Channel Roles and Social MarketingBuild a ClearerModelfor DigitalInvestmentChannel Rolesand SocialMarketing
R3 helps marketers evaluate digital and social performance, clarify the roles of platforms and digital touchpoints, design agency models, select the right partners and improve day-to-day operating practices.
Digital and social investment review
Platform and touchpoint roles
Always-on and campaign performance
Social content performance diagnosis
Consumer journey and funnel assessment
KPI and measurement framework
Current digital and social ecosystem review
Digital strategy, media and social scope design
Integrated versus specialist agency model
Lead agency and specialist roles
Internal versus external capability ownership
Future-state agency model
Capability and team requirements
Digital and social agency market scan
RFP and pitch brief
Chemistry and working sessions
Evaluation criteria and scorecards
Partner selection and transition
Platform and account ownership
Always-on and campaign coordination
Publishing, approval and response workflows
Community management, listening and escalation
Internal and agency responsibilities
KPI, data and performance reviews
Website, app and mini-program ownership
Digital experience and journey assessment
Platform, agency and internal responsibilities
Update, approval and maintenance workflows
Data, KPI and performance reviews
Technology and operating-partner management
Reviewing Your Digital Agency Model Social Operations or Owned Digital ExperienceReviewing YourDigital AgencyModelSocial Operationsor Owned DigitalExperience